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SIGNOFF DRAFT- CISCO CONFIDENTIAL

Cisco Connection Online

Cisco Connection Online (CCO) is Cisco Systems' primary, real-time support channel. Maintenance

customers and partners can self-register on CCO to obtain additional information and services.

Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added

services to Cisco's customers and business partners. CCO services include product information,

product documentation, software updates, release notes, technical tips, the Bug Navigator,

configuration notes, brochures, descriptions of service offerings, and download access to public and

authorized files.

CCO serves a wide variety of users through two interfaces that are updated and enhanced

simultaneously: a character-based version and a multimedia version that resides on the World Wide

Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet

e-mail, and it is excellent for quick access to information over lower bandwidths. The WWW version

of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well

as hyperlinks to related information.

You can access CCO in the following ways:

•

WWW: http://www.cisco.com

•

WWW: http://www-europe.cisco.com

•

WWW: http://www-china.cisco.com

•

Telnet: cco.cisco.com

•

Modem: From North America, 408 526-8070; from Europe, 33 1 64 46 40 82. Use the

following terminal settings: VT100 emulation; databits: 8; parity: none; stop bits: 1; and

connection rates up to 28.8 kbps.

For a copy of CCO's Frequently Asked Questions (FAQ), contact [email protected]. For

additional information, contact [email protected].

Note

product that is under warranty or covered by a maintenance contract, contact Cisco's Technical

Assistance Center (TAC) at 800 553-2447, 408 526-7209, or [email protected]. To obtain general

information about Cisco Systems, Cisco products, or upgrades, contact 800 553-6387,

8 Regulatory Compliance and Safety Information For Cisco 1548 Micro Switch 10/100

If you are a network administrator and need personal technical assistance with a Cisco