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Identifying Unit Problems

When any trouble has occurred in the unit, first, verify whether you can make a copy or not with the unit. Check the items

shown below when the unit does not work properly but it can make a copy.

Reference:If any copier trouble occurs, refer to "TROUBLESHOOTING" in the Operation Manual.

"Check the Connection between

the Unit and Computer" (p.26)

When one of the troubles listed below occurs while

printing, check the corresponding item.

"Faint, Uneven or Smeared Print Output" (p.30)

"Characters or Graphics are not Printed in Correct Position" (p.31)

"Nothing Prints" (p.32)

Make sure that the unit is not working. You cannot print from your computer or scan from the unit while the unit is

making copies.

Note

If you fail to solve the problem after verifying all the items listed above, please contact your authorised service

representative.

"Check Your Computer" (p.27)

"Plug and Play Screen does not Appear" (p.28)

"Failed to Install the Driver (Windows 2000/XP)" (p.29)

Printing trouble

Scanning trouble

When one of the troubles listed below occurs while

scanning data, check the corresponding item.

"Poor Scanning Result" (p.33)

"The Scanned Image is Incorrectly Positioned" (p.34)

"Unable to Scan the Image" (p.35)

What type of trouble do

you have?

• Printing trouble

• Scanning trouble