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Problem

Printing does not

take place

(DATA indicator is

blinking.)

Printing is slow.

The printed image

is light and

uneven.

The printed image

is dirty.

The printed image

is skewed or it

runs off the paper.

Cause and solution

There is no paper in the specified tray.

→ Load paper in the tray.

"FORCED OUTPUT OF PRINT" is disabled.

→ Add paper to the bypass tray, press the [PRINT] key on the machine

to switch to printer mode, and then select "BYPASS-TRAY". Printing

will resume.

Simultaneous use of two or more application software

programs.

→ Start printing after quitting all unused application software programs.

The paper is loaded so that printing takes place on the

back side of the paper.

→ Some types of paper have a front and a back side. If the paper is

loaded so that printing takes place on the back side, toner will not

adhere well to the paper and a good image will not be obtained.

You are using paper that is outside the specified size and

weight range.

→ Use paper within the specified range.

The paper is curled or damp.

→ Replace the paper. During periods when the machine is not used for

a long time, remove the paper from the tray and store it in a dark

place in a bag to prevent moisture absorption.

You did not set sufficient margins in the paper settings of

your application.

→ The top and bottom of the paper may be dirty if the margins are set

outside of the specified print quality area.

→ Set the margins within the specified print quality area.

The paper size set in the printer driver is not the same as

the paper size loaded in the tray.

→ Make sure that the paper size setting matches the size of the paper

loaded in the tray. If the [Fit to Page] setting is selected, make sure

that the paper size selected in the "Fit To Paper Size" drop-down list

is the same as the size of the paper loaded in the tray.

The image orientation setting in the printer driver is not

correct.

→ Click the [Paper] tab in the printer driver setup screen and make sure

the "Image Orientation" setting is correct.

Paper is not loaded properly.

→ Make sure the paper is properly loaded.

The margins are not set correctly in the application.

→ Check the paper size and margin settings in the application. Also

make sure that the print settings are correct for the paper size.

TROUBLESHOOTING

Page

Operation manual

(for general

information and

copier)

–

Operation manual

(for general

information and

copier)

Operation manual

(for general

information and

copier)

–

Operation manual

(for general

information and

copier)

–