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TROUBLESHOOTING

IF YOUR E-MAIL IS RETURNED

If a Scan to E-mail or Internet-Fax is not successfully transmitted, an e-mail informing you of this fact is sent to the

sender selected at the time of transmission. If this happens, read the e-mail and determine the cause of the error, and

then repeat the transmission.

IF A TRANSMISSION ERROR OCCURS

If a transmission error occurs when you send a scanned image, a message informing you of the error and an error

code will appear in the touch panel on the machine.

I I I I I Error Code Table

Error Code

CE-01

The optional network interface card (Print Server Card) is not installed or is out of order.

CE-02

Cannot find the specified mail server or FTP server.

CE-03

The server was down during the scanning of the original.

CE-04

An invalid account name or password for the FTP server has been entered.

CE-05

An invalid directory of the FTP server has been entered.

CE-00

An error other than the above has occurred.

Description of the Error