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NETWORK SCANNER TROUBLE CODES
Code
Cause
00
Remedy
Cause
01
Remedy
Cause
02
Remedy
Cause
03
Remedy
Cause
04
CE
Remedy
Cause
05
Remedy
Cause
06
Remedy
Cause
07
Remedy
Cause
08
Remedy
Network cable failure
Check the network cable is properly inserted.
AR-NC5J not installed.
AR-NC5J control pwb trouble
Check the AR-NC5J is installed onto the ARP16.
Output a test configuration page to check firmware version.
Replace the AR-NC5J
Network cable failure.
Network setup failure.
SMTP server/FTP server/NST trouble.
Check the network cable is inserted properly.
Check the connected network supports TCP/IP protocol.
Check from the web page that the Primary/Secondary E-Mail server
address or the destination FTP server/Desktop PC address are properly
set.
If the above address is described with Hostname, check that the DNS
server is properly set.
Check that the SMTP server/FTP server/NST causes trouble or not.
Network cable connection failure.
SMTP server/FTP server/NST trouble.
Check the network cable is inserted properly.
Check that the SMTP server/FTP server/NST is configured correctly.
Network cable failure.
The account name of the FTP server recorded as the destination or the
password for the account name is invalid.
Check that the network cable is inserted properly.
Check the account name and password of the FTP server recorded is
correct.
Network cable connection failure
Check that the directory name exists in the FTP server recorded as the
destination.
Check that the network cable in inserted properly.
Check that the directory name exists in the FTP server recorded as the
destination.
Network cable connection failure.
Network setup trouble.
An error occurred on the POP3 server
Check the network cable is inserted properly.
Check that the connection supports TCP/IP protocol.
Check the webpage that the POP3 server address is entered correctly.
Check for any error on the POP3 server.
Network cable failure.
The account name of the POP3 server or the password for
authentication is invalid.
Check that the network cable is inserted properly.
Check the account name or password registered in the POP3 server is
correct.
Network cable connection failure
An error occurred in the POP3 server.
Check that the network cable in inserted properly.
Check for any error on the POP3 server.
37
Description
February 2005