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Removing Paper Jams

Paper Jam Positions

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Jammed paper may be covered in toner. Be careful not to get toner on your hands or

clothes.

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Toner on prints made immediately after clearing a paper jam may be insufﬁ ciently fused and

can smudge. Make test prints until smudges no longer appear.

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Do not forcefully remove jammed paper, as it may tear. Torn pieces remaining inside the

machine will cause further jams and possibly damage the machine.

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Paper jams can cause pages to be lost. Check your print job for missing pages and reprint

any pages that did not print out.

If a paper jam occurs, paper may be jammed inside the machine or in the

ADF. If paper is jammed inside the machine, check the following positions,

in the indicated order, to locate the jammed paper.

ADF

If paper is jammed in the ADF, see "Removing from

the ADF" on page 34.

1. Fusing Unit

If paper is jammed in the fusing unit, see "Re-

moving from the Fusing Unit" on page 30.

2. Tray

If paper is jammed in the tray, see "Removing

from the Tray" on page 32.

3. Transfer Unit

If paper is jammed in the transfer unit, see "Re-

moving from the Transfer Unit" on page 33.