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Troubleshooting
Battery level and error indication
Error indication
Indication condition
type
Communication error
System error
with the bicycle
system
If the temperature
exceeds the
Temperature
guaranteed
protection
operating range, the
battery output is
turned off.
This is displayed if a
genuine drive unit is
Security
not connected.
authentication
This is displayed if
error
any of the cables are
disconnected.
This is displayed if an
Charging error
error occurs during
charging.
Battery
Electrical failure
malfunction
inside the battery
Lighting
pattern *1
Make sure that the cable is not loose or improperly
connected.
If the situation does not improve, contact the place of
purchase.
Leave the battery in a cool place away from direct
sunlight until the internal temperature of the battery
decreases sufficiently.
If the situation does not improve, contact the place of
purchase.
Connect a genuine battery and drive unit.
Check the condition of the cables.
If the situation does not improve, contact the place of
purchase.
Remove the charger from the battery and press the
power switch, if an error appears contact an agency.
Connect the charger to the battery and then remove
the charger. Press the power switch with only the
battery connected.
If an error appears with only the battery connected,
contact the place of purchase.
28
Recovery
*1
: No light
: Lights up
: Flashing