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4 Troubleshooting
4.1 General errors
If a fault occurs, inspect the device for the following errors and take appropriate measures. If
there are other undefined errors, please contact Siemens support
(https://support.industry.siemens.com).
Error detection
Wireless module not
responding, all LEDs are
off
Red LED flashes once per
second
The yellow LED is off
The blue LED is off
The blue LED flashes.
12
Cause of error
The module is not connected
or the power supply unit is not
switched on.
Undervoltage
No connection to the Locating
Manager
No network connection (LAN)
No connection to the Locating
Manager
Troubleshooting
Check supply voltage of the
module
Check supply voltage
Switch on localization network
Check local IT network,
Check firewall
Activate localization network
SIMATIC RTLS4330A / SIMATIC RTLS4330G
Manual, 06/2019, C79000-G8976-C551-02