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Troubleshooting

Note

Your monitor provides a self test feature that allows you to check whether your monitor is

functioning properly.

Self-Test Feature Check

Turn off both your computer and the monitor.

Unplug the video cable from the back of the computer.

Turn on the monitor.

If the monitor is functioning properly, you will see a box in the illustration below.

This box appears during normal operation if the video cable becomes disconnected or

damaged.

Turn off your monitor and reconnect the video cable; then turn on both your computer

and the monitor.

If your monitor screen remains blank after using the previous procedure, check your video

controller and computer system;

If there is something wrong with the input signal, a message appears on the screen or the

screen goes blank although the power indicator LED is still on. The message may indicate

that the monitor is out of scan range or that you need to check the signal cable.

Environment

The location and the position of the monitor may influence the quality and other features of

the monitor.

If there are any sub woofer speakers near the monitor, unplug and relocate the woofer to

another room.

Remove all electronic devices such as radios, fans, clocks and telephones that are within 3

feet (one meter) of the monitor.

your monitor is functioning properly.