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Your Headset

Call Device

Cisco IP Phone 8851, 8851NR, 8861, 8865,

and 8865NR

Cisco Webex DX70 and Cisco DX80

Cisco Jabber for Windows and Mac

Cisco Webex Meetings for Windows and Mac

Note

Your On-Premises administrator must enable electronic hookswitch for the Y-Cable to work with your Cisco

IP Phone.

Your headset buttons are used for basic call features.

Figure 3: Cisco Headset 561 and 562 Buttons

Firmware Requirements and Hardware Compatibility

On-Premises Firmware 12.1(1)SR1 or later (partial call

functionality with the Y-cable)

On-Premises Firmware 12.5(1) or later (full call functionality

with the USB or Y-cable)

Multiplatform Firmware 11.2.3 or later (USB only)

Cisco Webex DX Firmware 9.3 or later (USB only)

Cisco Jabber version 12.5 or later (with USB or Bluetooth)

Latest version of Cisco Webex Meetings (with USB or

Bluetooth)

Cisco Headset 500 Series User Guide

Cisco Headset 560 Series