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Headset Not Charging

• Make sure that the microphone boom has been lowered. For optimal sound, keep the headset microphone

• Make sure that your headset is properly plugged into your device.

• For the Cisco Headset 560 Series, check that you are not taking your headset too far from the headset

Headset Not Charging

Problem

Your Cisco Headset 561 and 562 is not charging when placed on the base.

Solution

• Check that your base is plugged into a reliable power source.

• Make sure that your headset is properly seated on the base. When the headset is properly seated, the LED

Headsets

no further than 1 in or 2.5 cm from your face.

base. The headset has an effective range of approximately 100 feet or 30 meters.

shows solid white. When charging, the LEDs on the base light up in sequence from left to right. When

the headset is fully charged, all five battery indicator LEDs show solid white.

Figure 16: Cisco Headset 561 and 562 Headset Placement

Headsets