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Adjusting the Handset Rest

When you connect your phone, you can adjust the handset rest so that the receiver does not slip out of the cradle. To adjust the
handset:
1. Set the handset aside and pull the square plastic tab from the handset rest.
2. Rotate the tab halfway.
3. Slide the tab back into the handset rest. An extension protrudes from the top of the rotated tab. Return the handset to the
handset rest.
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Operating Your Phone

This section describes how to operate your Cisco Unified IP phone and includes information on soft keys and phone features.
Note
Because there are differences in phone and site configurations, not all features described here might apply to your
phone. Consult your system administrator.
Soft Key Descriptions
Your Cisco Unified IP phone is equipped with soft keys for call features and options. Soft keys are listed along the bottom of
the LCD screen and activated using the corresponding buttons. Soft keys can change according to the state of the phone.
Following is a comprehensive list of soft keys offered on the Cisco Unified IP Phones 521SG and 524SG. Functions depend on
your system configuration.
Soft Key
<<or>>
Add
Answer
Callback
Cancel
cbarge
CFwdALL
Clear
Confrn
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Function
Navigates left and right through entry without deleting any character.
Allows addition of a new entry.
Answers incoming call.
Notifies callers that called line is free.
Cancels last selection.
Allows callers to join a shared-line call.
Forwards all calls.
Clears the entire entry.
Connects callers to a conference call.
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