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Calling Features

Procedure

Step 1

Verify that you are on an active call (not on hold).

Step 2

Press Conference

Step 3

Enter the phone number for the party you want to add to the conference.

Step 4

Wait for the party to answer or skip to Step 5 while the call is ringing.

Step 5

Press Conference again.

The conference begins.

Step 6

(Optional) Repeat these steps to add more parties.

Hookflash

This procedure applies to the Cisco Unified IP Phone 6901 only.

Hookflash allows you to access the features in the list that follows. To use hookflash, quickly press and release

the hookswitch button on the phone cradle rest.

You access the following features using hookflash:

• Answer a call

• Transfer between two calls (when one call is incoming only)

• Initiate a conference call

• Remove a conference participant

Hold allows you to put an active call into a held state.

Procedure

Step 1

To put a call on hold, press Hold

The Line button flashes green. The party that is put on hold hears the preset music.

Step 2

To resume the call, press the flashing green Line button, press Speaker (Cisco Unified IP Phone 6911 only),

or go off hook if the handset is in the cradle.

Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)