Cisco 6900 Series IP Phone
Quick Reference User Guide
NOTE: Because of differences in phone models and
features, not all procedures and soft keys described
here necessarily apply to all phones.
Using this Quick Reference Guide
Complete numbered lists in sequence.
Choose one bulleted option per list.
Bold terms identify soft or hard keys.
P
C
LACING A
ALL
Dial a number and then lift the handset.
Lift the handset and then dial a number.
Use a Speed Dial or Directory.
Internal Calls
Dial 10-digits (646-774-XXXX)
External Calls
Dial 10-digits for Local & National calls
Prefix 011 for International calls
Emergency Calls
Dial 911 for public emergency services
Dial 5555# for on-site Security
A
& E
C
NSWERING
NDING A
ALL
1. Lift the handset, press the Answer softkey,
or press speaker
to answer a call.
2. Press the Details softkey to see additional
Caller ID information.
3. Hang-up the handset or press the EndCall
softkey to end a call.
R
N
EDIAL A
UMBER
Lift the handset and press Redial.
P r e s s
on the blue Toggle Selector to
quickly view a history of your placed calls.
Then highlight the desired number and lift
the handset or press Dial.
P r e s s
to view your Speed Dials.
H
C
OLD A
ALL
1. To place a call on hold, press Hold.
2. The call will remain on Hold and beep every
60 seconds as a reminder.
3. To retrieve the call, scroll to highlight the
call and then press the Resume softkey.
T
C
RANSFER A
ALL
1. While on a call, press the Transfer
button. The caller will automatically be
placed on-hold and a new call started.
2. Dial the number you wish to transfer to.
3. Wait for an answer to announce the caller.
4. Press Transfer again to connect the callers.
5. To cancel a transfer in-progress, press
Cancel and then Resume the original call.
T
T
D
V
M
O
RANSFER
IRECTLY TO
OICE
AIL
*
1. Prefix a
before the extension during the
transfer process (*6467741234)
A
-
C
C
D
HOC
ONFERENCE
ALLS
1. While on a call, press the Confrn
button. The caller will automatically be
placed on hold and a new call started.
2. Dial the number you wish to conference in.
3. Wait for an answer and inform the caller
that you will add them to a conference.
4. Press Confrn a second time to connect all
callers.
C
P
ALL
ARK
1. While on an active call, press the Park softkey.
2. The system will then provide you with a
virtual Parking Spot number on the display
(Call Parked at #01). The caller will no longer
be connected to your phone.
3. Contact the party that you wish to take the call
and tell them the Parking Spot number, or
move to another phone to retrieve it yourself.
4. To retrieve the parked call, dial the Parking
Spot number (#01) from any phone.
5. The call will be parked for 3 minutes, after
which it will ring back to the original phone.
C
F
ALL
ORWARD
1. To forward ALL calls for your primary line to a
different number press the Fwd All softkey.
2. Enter the desired destination exactly as it
would be dialed from your phone.
Messages button to forward all calls to your
voicemail.
1
3. Your phone will show an indication that calls
are being forwarded. No calls will alert or ring
on your phone during the forwarding period.
4. To cancel the forwarding, press Fwd OFF.
I
I
C
GNORE AN
NCOMING
ALL
To send a caller directly to voicemail while
ringing, press the Divert softkey.
Use the DND softkey to mute the ringer.
H
M
C
ANDLING
ULTIPLE
ALLS
1. When on a call and a second call comes in, the
new
ringing
call
will
information on the screen and the line key will
be blinking orange.
2. Press
the
blinking
line
automatically place the active call on hold and
answer the new one.
3. To toggle between calls, press the lighted line
button. This will automatically place the active
call on hold, and resume the held call.
C
H
ALL
ISTORY
View Call History
1.
Press the Settings button.
2.
Scroll to select the desired call list.
Place a Call From Call History
1.
Navigate to the desired call list.
2.
Scroll to highlight the desired number.
3.
Lift the Handset or press Dial.
Clear Call History
1.
Press Directories.
2.
Press Clear. This clears all histories.
D
D
IRECTORY
IALING
1.
Press the Directories button.
2.
Select the Corporate Directory.
3.
Using the keypad, type in several letters of
either a first or last name.
4.
Press Search.
5.
Scroll to highlight the desired name.
6.
Lift the Handset or press Dial.
Press the
D
B
N
IAL
Y
AME
1.
Dial 646-774-5050 to use Dial-By-Name
2.
Speak the persons name clearly and then
confirm to complete the call.
V
M
OICE
AIL
Initial Setup
1.
Press the Messages button.
2.
Enter the default PIN 159357#
3.
Follow the prompts to record your name,
greeting and a personal PIN.
4.
You may write your PIN here for reference
____________________________________
Retrieve a New Message
1.
Press the Messages button.
2.
Enter your personal PIN followed by #
display
Caller-ID
3.
Press 1 to listen to new messages.
4.
Follow the menu prompts for other options.
button
once
to
External Voicemail Access
1.
Dial 646-774-6666
2.
Enter your phone extension
3.
Enter your voicemail PIN
Alternatively, dial your own number and press *
during the voicemail greeting to login.
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