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View 802.1X Transaction Status

Procedure

Step 1

Press Settings.

Step 2

Select Network configuration > Ethernet configuration > 802.1X authentication > Transaction status.

You can view the following information:

• Transaction status

• Protocol

View the Reboot History

Procedure

Step 1

Press Settings.

Step 2

Select Status > Reboot history.

You can view the details of the date and time whenever the phone has rebooted, no matter why the phone

rebooted.

Report All Phone Issues

You can use the Problem Reporting Tool (PRT) to collect and send phone logs, and to report problems to

your administrator.

Before you begin

Your administrator enables web server for the phone.

Procedure

Step 1

Press Settings.

Step 2

Select Status > Report problem.

Step 3

Enter the date that you experienced the problem in the Date of problem field. The current date appears in

this field by default.

Step 4

Enter the time that you experienced the problem in the Time of problem field. The current time appears in

this field by default.

Step 5

Select Problem description.

Step 6

Select a description from the displayed list.

Step 7

Press Submit.

Your Phone