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Using Hold and Resume

Only one call can be active at any given time; all other calls must be placed on hold.

If you want to...

Put a call on hold

Return to the held call

Engaging the Hold feature typically generates music or a beeping tone. For this reason, avoid

Tip

putting a conference call on hold.

Transferring a Connected Call

Use the Transfer button

to transfer the call.

If you want to...

Transfer a call without

talking to the transfer

recipient

Talk to the transfer recipient

before transferring a call

Then...

Press

(Hold). The Hold button lights red. A call on hold remains

active even though you and the other party cannot hear each other.

You can answer or place another call while a call is on hold.

Press

(lit Hold).

to redirect a connected call. The target is the number to which you want

Then...

During a connected call, press

target number.

When you hear the call ringing, press

During a connected call, press

target number.

Wait for the transfer recipient to answer.

If the recipient accepts the transferred call, press

again.

To return to the original call, press

(Transfer) and enter the

(Transfer) again.

(Transfer) and enter the

(Transfer)

(Hold).

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