Busy Monitored Line
To transfer a call to a busy monitored line, press the transfer button and then the line button.
Divert Incoming Calls
To forward any incoming call to the call forward destination for each line configured on the phone, for example forward to
voice mail, press the DND key.
Note
If the call-forward destination is not set, pressing the DND soft key disables the ringer.
Live Record a Call
Call initiators can use the LiveRcd soft key to record an active call, private line or conference call. To record a call, use this
method:
1. Press the LiveRcd. This puts the other party on-hold and initiates a call to the configured live record number.
2. Press the LiveRcd again to stop the recording.
Join a Shared-Line Call
User can join a call on a shared line using the cBarge softkey.
To join the shared-line call, use the following method:
1. Highlight the remote-in-use call that you want to join.
2. Press the more soft key to navigate to cBarge and press cBarge.
Park a Call
Call park allows a phone user to place a call on hold at a designated parking spot from which the call can be retrieved by anyone
on the system.
To park a call, press the Park soft key. The Cisco Unified Communications Manager Express system automatically selects an
available call part slot and displays the number on the Cisco Unified IP phone screen.
To park a call to a specific call part slot, press the transfer button followed by the call part slot number provided by your local
administrator.
To retrieve a parked call, use one of the following methods:
• Dial the call part slot number.
• If your phone receives a call park notification, press the PickUp soft key followed by the asterisk (*).
• Press the PickUp soft key followed by the call part slot number.
Contact your local administrator for available call park directory numbers.
Note
Call-Blocking (Toll Bar) Override
Call blocking prevents unauthorized use of phones. It is implemented by matching a pattern of specified digits during a specified
time of day and day of week or date. The call-blocking override feature allows individual phone users to override the call
blocking that has been defined.
To place calls when call-blocking is enabled, use the following method:
1. Press the Login soft key on the Cisco Unified IP phone.
2. Enter the PIN that is associated with the phone.
Note
Contact your local system administrator for your personal identification number (PIN).
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