Fault
White, stubborn coatings;
limescale on the utensils,
container or door.
Tea or lipstick residue on
the utensils.
Coloured (blue, yellow,
brown), difficult to remove
to non-removable coatings
in the appliance or on
stainless steel utensils.
Coloured (yellow, orange,
brown), easily removable
deposits inside
the appliance (mainly
in the floor area)
Plastic parts discoloured.
Cause
Detergent substances are
deposited. These coatings cannot
usually be removed with
chemicals (appliance cleaner, ...).
Hardness range incorrectly set or
water hardness greater than
8.9 mmol/l.
3 in 1 detergent or bio/eco
detergent not effective enough.
Underdosing of detergent.
Too weak rinse programme
selected.
Too low rinsing temperature.
Too little or unsuitable detergent. Use suitable detergent at correct dosage.
Utensils precleaned too intensely;
sensors therefore decide on
weak programme sequence.
Stubborn soiling cannot be
completely removed.
Film formation consisting
of ingredients from vegetables
(e.g. cabbage, celery, potatoes,
noodles, ...) or the tap water (e.g.
manganese).
Film formation caused by metallic
components on silver or
aluminium utensils.
Film formation consisting
of ingredients from food
remnants and substances from
the tap water (limescale), "soapy"
Too low rinsing temperature.
Utensils precleaned too intensely;
sensors therefore decide on
weak programme sequence.
Stubborn soiling cannot be
completely removed.
Fault, what to do?
Remedial action
Change detergent brand.
Clean appliance mechanically.
Set water softening system according
to instructions for use or top up salt.
Set water softening system according
to instructions for use or use separate
detergents (proprietary detergent, salt, rinse
aid).
Increase detergent dosage or change
detergent.
Select a more intensive rinse programme.
Select programme with higher washing
temperature.
Do not prerinse utensils. Remove only large
food remnants.
Recommended programme Eco 50°
Can be partly removed with machine
cleaner or by mechanical cleaning. Coatings
are harmless.
Can be partly removed with machine
cleaner or by mechanical cleaning.
Check function of the water softening
system (refill with salt) or, if using combined
detergents (tablets), activate water
softening system (see chapter Water
softening system/Special salt)
Select programme with higher washing
temperature.
Do not prerinse utensils. Remove only large
food remnants.
Recommended programme Eco 50°
en
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