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Getting Started

1. Setting up Extension Mobility

This is the first thing you need to do when you receive your new handset.

You only have to set this up once. The phone will then remain allocated to

your extension number unless you log out, log in to a different phone or until

someone else logs in to the handset you are logged in to.



Press Services button.



The first option – 'Extension mobility' is automatically selected.



Choose the Select button.



You will be prompted for a user ID and PIN. Your user ID is your new

telephone extension number and the default PIN is 12345. (You are advised

to change your 5-digit PIN on the user options web page immediately to

something you will remember, but not the telephone extension number! See

further down this page for how to do this).

The configuration for the handset is indicated on the phone LCD display & will

now show your internal telephone extension.

When you go to another location and want to log in to the phone, the same

instructions apply. You will be logged out of your original phone and it will

revert back to the university default internal number of 6xxxx rather than your

extension. Use the same menu if you wish to log out of your phone without

logging in elsewhere.

Note: You can only login to one phone at a time and must log back in when

you return to your usual phone. If you are not logged in to a phone and you

and you receive a call, one of three things will happen.

1. The call will go directly to voicemail box if configured.

2. The call will forward to a colleague if you set a CFwdAll before you

logged out.

3. If neither of the above, calling parties will hear a fast beep (similar to

the engaged tone.

Please remember that if you leave your phone logged in then people can use

your telephone privileges, for example, if you have international dialling

capability.

Technology & Information Services – IP Telephony User Guide