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Headset

Your phone supports four- or six-wire headset jacks for wired headsets. Cisco Unified IP Phones 7962G and

7942G also support wireless headsets. For information about purchasing headsets, see

Headsets.

You can use a headset with all of the controls on your phone, including

However, if you use a wireless headset, refer to the wireless headset documentation for instructions.

If you want to...

Toggle headset mode on and off

Switch to a handset

Adjust the volume level for a call

If you use AutoAnswer, see

Your system administrator can set up your phone to record a conversation between you (on your headset), a

supervisor (on the phone handset), and your connected party.

Control Wired Headset Sidetone

When you speak on a telephone using a headset, the sound picked up by the headset microphone can be sent

back through the headset speaker. This creates a low-level feedback, known as sidetone. The wired headsets

can result in sidetone . Different wired headsets require different sidetone and settings. You need to select the

best sidetone level for the wired headset you use.

Procedure

Step 1

Press

Step 2

Use the Preferences menu and navigate to Headset Sidetone.

Step 3

Select Headset Sidetone.

Step 4

Select one of the sidetone levels:

• High

• Normal

• Low

• Very Low

• Off

Cisco Unified IP Phone 7941G, 7941G-GE, 7942, 7961G, 7961G-GE, and 7962 User Guide for Cisco Unified

Communications Manager 9.0 (SCCP and SIP)

Then...

Press

Lift the handset.

Press

Press Save to preserve the volume level for future calls.

AutoAnswer with Headset or Speakerphone, on page

during a call or after invoking a dial tone.

Handset, Headset, and Speakerphone

Wired and Wireless

and