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Voice Mail Commands
Quick Reference Guide
Press
While
After the
Listening
Message
0
Help
1
Repeat
Repeat
2
Save
3
Delete
Delete
4
Slow Down
5
Change
Forward
Volume
message
6
Speed up
Mark as
7
Reverse
Reverse
8*
Pause/Continue
Deliver
fax/email
9
Fast Forward
Message
Time/Date
* Not available with Unity Connection.
Shortcuts
Task
Press
Change Greeting
4 1 1
Change Password
4 3 1
Change Recorded
4 3 2
Name
Skip Ahead in Menu
Previous Menu
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Help
Save
Reply
New
#
*
Cisco Unity Voice Mail
Activating Your Voice Mailbox
The first time you access your voice mail box you will
be prompted through a voice tutorial to record your
name, record your standard greeting, and set your
personal password.
The default password is _____. You must complete
this tutorial to activate your voice mailbox.
Accessing Your Voice Mailbox
FROM YOUR OWN PHONE: Press messages button
and then enter your password when prompted.
FROM ANY OTHER IP PHONE: Press messages button
and then the asterisk (*) key. Enter your voice mail ID
and password when prompted. Your ID is (usually) the
same as your extension.
FROM OUTSIDE THE COMPANY: Call your own phone
number. When your greeting starts, press the asterisk
(*) key. Enter your voice mail ID and password when
prompted. Your ID is the same as your extension.
TIP: When addressing a message to another user, you can
press ## to toggle between entering a user's extension and
spelling their last name.
TIP: Users typically use only their standard (default) and
alternate voice mail greetings. The alternate greeting is often
referred to as an "extended absence" greeting and is used when
the user does not want their "normal" greeting to play. If the
alternate greeting is not activated, the system will default to play
the user's standard greeting.
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