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Cisco - Phone: Troubleshoot 88xx VPN Enabled Phone

Case Disposition:

Case Record Type: Support Standard

Type: Problem

Product: Cisco

SubProduct: Voice

Issue: Provisioning

Sub Issue: Other

Priority: Priority 3

Severity: Medium

Urgency: Medium

Department: support

Goal

The purpose of this article is to help assist users to troubleshoot their Cisco 88xx VPN enabled phone if experiencing an

issue.

Resolution/Steps

Confirm Phone is Built as a VPN Phone:

1. Log into the Connect Admin Portal

2. Open the phones tab.

https://www.uc.solutions/Cisco/002Phones/88XX_Series/Cisco_-_Phone%3A_Troubleshoot_8811_VPN_Enabled_Phone

Updated: Sun, 31 Oct 2021 09:58:32 GMT