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Retrieve a Call on Hold with Call Park

You can pick up a parked call from anywhere in your network.

Before you begin

You need the number that was used to park the call.

Procedure

Step 1 Lift the receiver and listen for dial tone.

Step 2 Dial *66 + the parking spot the call was placed in. •

Step 3 You are now connected with the caller in that parking slot #.

Forward Calls

You can forward incoming calls from your phone to another number.

Enable Call Forward – All Calls

Procedure

Step 1 Lift the receiver and listen for dial tone.

Step 2 Press *72 or Forward softkey.

Step 3 When prompted, enter your PIN.

Step 4 Press 1.

Step 5 When prompted, enter the destination phone number, starting with a 1, i.e. 1 800 555 1212.

Disable Call Forward – All Calls

Procedure

Step 1 Lift the receiver and listen for dial tone.

Step 2 Press *72 or Forward softkey.

Step 3 When prompted, enter your PIN.

Step 4 Press 2.

Note:

Forwarding of all calls is available remotely using the voicemail system. This feature can be accessed

remotely by dialing your phone number, and while listening to the voicemail greeting pressing the # key.

This will allow you to enter your PIN and access the voicemail system. In the Personal options menu (8),

you can enable call forwarding.

Enable Call Forward – Busy

Procedure

Step 1 Lift the receiver and listen for dial tone.

Step 2 Press *90.

Step 3 When prompted, enter your PIN.

Step 4 Press 1.

Step 5 When prompted, enter the destination phone number, starting with a 1, i.e. 1 800 555 1212.

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P a g e

!"#$%&'(&()%*+&,,--&.+/"+#&0#+/&12"3+

Ex: *6601