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Call Transfer – Blind Transfer

If you are sending a call to another party and do not need to talk to them before transferring the call, use this

method. The party you transfer the call to will see the call as if it is coming from the original caller.

Before you begin

You have an active call that needs to be transferred.

Procedure

Step 1 Press More □¡ softkey

Step 2 Press [Blind].

Step 3 Dial the extension/phone number where the call should be transferred.

Step 4 Hang up

• The caller will be transferred over to the new extension/phone number.

Call Transfer – Directly to Voicemail

When you want to transfer a current call to the correct person without interrupting their current call or having it ring

at their desk, you can transfer the current call directly to that user's voicemail box.

Procedure

Step 1 Press Transfer.

Step 2 Dial *00 + the extension.

Step 3 Press Transfer.

• The caller will be in the other user's voicemail box.

Conference Calls and Meetings

You can talk with several people in a single call. You can dial another person and add them to the call. If you have

multiple phone lines, you can join two calls across two lines. The conference ends when all participants hang up.

Add Another Person to a Call

Procedure

Step 1 From an active call, press Conference

Step 2 Enter the phone number for the party you want to add and press Dial.

Step 3 Press Conference.

The conference begins.

Page a Group of Phones (Multicast Paging)

Your administrator can configure your phone as a part of a paging group. In a paging group, your phone can

automatically answer pages from other Multiplatform phones in the phone system. Each paging group has a

unique number associated with it. Your administrator gives you the configured paging group numbers. When your

phone is paged, you hear three short beeps. The phone establishes one-way audio between you and the phone

that called you. You do not have to accept the page.

Procedure

Press the line key to start a Group Page.

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