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Cisco 9951 Quick Reference Guide
Dialing Plan for UCF Numbers
Main Campus: 2-xxxx or 3-xxxx (2 or 3 and the last four digits)
Lake Nona: 6-xxxx (6 and the last four digits)
Rosen College: 3-8xxx (3, 8 and the last three digits)
Brevard Regional Campus: 50-xxxx (50 and the last four digits)
UCF Downtown or Florida Interactive Entertainment Academy: 5-xxxx (5 and the last four digits)
Dialing plan for Non-UCF Numbers
Local: 9 plus the ten digit number; 9-407-xxx-xxxx or 9-321-xxx-xxxx
Long Distance (if added to plan): 9-1-Area Code-xxx-xxxx
Forwarding Your Calls
Press the CFwdALL softkey.
Enter the five digit UCF phone number.
The phone will display "Forwarded to XXXXX".
Removing Call Forwarding
Press the CFwdALL to remove call forwarding.
Transferring Received Calls
Press the Transfer button.
Enter the phone number (use dialing plan format above).
(Optional) Announce the caller when line is picked up.
Press the Transfer button.
Stop the transfer
Press End Call. Your caller will be on hold.
To try another transfer, press New Call softkey.
To return to the caller, press the Resume softkey.
Conference Calls
While on line with first caller, press Conference button.
Enter phone number.
When call to connects, press Conference button again.
This can be repeated until 4 total are in the call.
Do Not Disturb (DND)
Press DND softkey to turn on or off the ringer on the phone.
Visit the Telecom Resources page on www.cst.ucf.edu for more advanced guides and videos
UCF Service Desk
Using the Phone
Mon-Fri, 8am-5pm
NewCall
Redial
CFwdALL
NewCall
Redial
NewCall
Redial
(407) 823-5117
DND
CFwdALL
DND
CFwdALL
DND