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Using Softkeys to Handle Calls

Softkeys are dynamic buttons that appear on the phone screen to provide access to

special functions for the current task or the selected menu.

Four Softkeys can be displayed at one time. When additional options are available, a

right-arrow icon (>) or left-arrow icon (<) appears at the right or left end of the softkey

area. Press the left-arrow or right-arrow navigation button to view more softkeys.

*NOTE

Softkey labels vary on different models. Availability of a particular softkey depends on the

phone state, the configuration, and the phone model.

> or <

Answer

Bxfer, BlindXfer

Call Rtn

Cfwd, -Cfwd

Dnd, -Dnd, Clr

Dnd

Conf

Indicates that more softkeys are available by pressing the left-arrow or

right-arrow navigation button.

Answers a ringing call.

To transfer a call to another user without announcing the call, press this

softkey, enter the extension or phone number, and then press the softkey

again.

Returns the last call that was received on this phone.

Press

to forward all incoming calls. Then enter an extension or

phone number. Press

Press

(Do not Disturb) to prevent calls from ringing your phone;

calls are forwarded to your Call Forward All number. Press

to receive calls normally.

During an active call, press this softkey to initiate a conference call. Enter

a number, wait for an answer, and then press

conference for everyone, press

conference and allow the other callers to continue the call, press

to receive calls normally.

or hang up. To exit the

again. To end the