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Contact Information
Name
Technical Services Call Center (Hotline)
Application Help Desk (Software Issues)
Hytec Parts and Logistics Control
Technology Solutions Resource Center
Headquarter Web Sites
Material Safety Data Sheets
Ricoh University
Training Information
Documentation
D117/D118 Service Manual
D117/D118 Parts Catalog
D117/D118 Point to Point
D117/D118 Operating Manual
Please refer to the
http://www.ricohuniversity.com/
Please be aware that once a model or series is out of production, the Field Service Manual, Technical Service
Bulletins and Ricoh University should be referenced for the most current information. Check the TSRC website
and e-Source.
Ver.1.1
Product Support Guide
Model D117/D118
Contact
Ricoh: (800) 537-4264
Savin: (800) 291-6044
Lanier: (800) 333-3147
Ricoh Phone Card: 2 Call - 000781MIU, 5 Call - 000900MIU
Savin Phone Card: 2 Call - 12992, 5 Call - 12993
(800) 557-4264 http://www.nrc-usa.com
http://www.tscweb.net
Ricoh Corporation: http://www.ricoh-usa.com
Savin Corporation: http://www.savin.com
Gestetner Corporation: http://www.gestetnerusa.com/
Lanier Corporation: http://www.lanier.com
(800) 336-MSDS (6737)
973-882-2200 http://www.ricohuniversity.com
Description
web site for the most up to date training information.
Page 47 of 48
Subject to change without notice
RFG E-Source Number
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6/21/2012