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Transfer a Call

To transfer a selected call to another number, use one of the following methods:

• Blind transfer—Immediately redirects the call without allowing you to speak to the transfer recipient (the person to whom

you are transferring the call).

• Consult transfer—Redirects the call after first allowing you to speak to the transfer recipient.

To transfer a call, use the following method:

1. During a call, press the Trnsfer soft key. The call is placed on hold.

2. Dial the number to which you want to transfer the call.

3. To make a blind transfer:

Hang up the handset or press the BlndXfr soft key after you hear line ringing.

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4. To make a consult transfer:

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Wait for the call to be answered. Speak to the transfer recipient. Then press the Trnsfer button or hang up the handset.

If the transfer fails, press the Resume soft key to return to the original call.

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5. To cancel your consult call-transfer attempt:

Press the EndCall soft key.

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6. To reconnect to the original caller:

Press the Resume soft key.

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To forward all incoming calls to another number, use the following method:

1. Press the CFwdALL soft key.

2. Dial the number to which you want to forward all your calls. Dial the number exactly as you would if you were placing a

call to that number. Remember to include locally required prefix numbers. The phone display is updated to show that calls

are to be forwarded.

3. Press the Accept soft key.

Note

To forward calls to voice mail, manually enter the voice-mail number, or use the soft key and button sequence of

CFwdALL soft key plus the Messages button, followed by the EndCall soft key.

To forward calls to a speed-dial number, use the soft key and button sequence of the CFwdALL soft key plus a

speed-dial button, followed by the EndCall soft key.

4. To cancel call forwarding, press the Cancel soft key.

Your Cisco Unified IP Phone provides three types of conference calls: Standard, Meet-Me, and Ad Hoc conference calls.

Standard Conference Calls

A standard conference call involves three parties.

You can create a standard conference in different ways, depending on your needs and the soft keys available on your phone:

• Confrn—Use this soft key to establish a standard conference by calling each participant. Standard conference calling is a

default feature available on most phones.

• Join—Use this soft key to establish a standard conference by joining several calls already on one line.