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Troubleshooting

If you see a blank screen or the No signal message after turning on your

video device or computer, check the following:

•

Make sure the

power light on the projector is blue and not flashing.

•

Press the

Source button on the projector or one of the Source

buttons on the remote control to switch to the correct image source, if

necessary.

•

On some Windows

laptops, you may need to hold down the Fn key and

press F7 or the function key that lets you display on an external monitor.

It may be labeled CRT/LCD or have an icon such as

On Windows 7 or later. hold down the Windows key and P at the same

time, then click Duplicate

•

If you're using a Mac laptop, open System Preferences and select

Displays. Click the Arrangement tab and select the Mirror Displays

checkbox.

If 3D images aren't displaying properly, check the following:

•

Press the Menu button, then select Signal > 3D Setup > 3D Display and

make sure that the 3D option is selected.

•

Make sure that you are within the 3D viewing range. See "Choose a

location" on the front of this sheet or the online User's Guide for more

information.

•

Check that your 3D glasses have not entered standby mode. Slide the

power switch on the 3D glasses to the Off position, then back to the On

position.

•

Check that your video device and media are both 3D-compatible. Refer

to the documentation that came with your video device for more

information.

•

Make sure you are not using a 4K source.

If WirelessHD content isn't displaying properly, check the following:

•

Check that the Link light on the transmitter is lit. If the light is flashing

slowly, the transmitter could not connect with the projector and has

entered standby mode. Verify that the projector is turned on and that all

cables are properly connected as shown in the "WirelessHD Transmitter"

section on the front of this sheet.

If the Link light continues to flash, press the Input button on the

transmitter and wait 5-10 seconds for the Link light to stay lit. Repeat this

procedure up to five times. If the transmitter still hasn't connected to the

projector, press the Setup button on the bottom of the transmitter and

try again.

•

Make sure the WirelessHD transmitter is within 32 feet (10 m) of the

projector, isn't obstructed by any large objects, and is not placed on a

metal surface.

•

If you are viewing wireless content, make sure that the WiHD light on the

transmitter is lit. If it isn't, press the Output button on the remote control

or transmitter.

Where to get help

Manuals

For more information about using the projector, you can view or download the

online manuals from the Epson website, as described below.

Telephone support services

To use the Epson PrivateLine

available for the duration of your warranty period. You may also speak with a

support specialist by calling (562) 276-4394 (US) or (905) 709-3839 (Canada).

Support hours are 6

to 4

, Pacific Time, Saturday. Days and hours of support are subject to change

without notice. Toll or long distance charges may apply.

Internet support

Visit www.epson.com/support (U.S.) or www.epson.ca/support (Canada)

and search for your product for solutions to common problems. You can

download utilities and documentation, get FAQs and troubleshooting advice, or

e-mail Epson.

Registration

online at www.epson.com/webreg.

Optional accessories

For a list of optional accessories, see the online User's Guide.

You can purchase RF 3D glasses (part number V12H548006) or other

accessories from an Epson authorized reseller. To find the nearest reseller, call

800-GO-EPSON (800-463-7766). Or you can purchase online at

www.epsonstore.com (U.S. sales) or www.epsonstore.ca (Canadian sales).

EPSON is a registered trademark, and EPSON Exceed Your Vision is a registered logomark of Seiko Epson

Corporation. PrivateLine is a registered trademark of Epson America, Inc.

Mac is a trademark of Apple Inc., registered in the U.S. and other countries.

Windows is a registered trademark of Microsoft Corporation in the United States and/or other countries.

General Notice: Other product names used herein are for identification purposes only and may be trademarks

of their respective owners. Epson disclaims any and all rights in those marks.

This information is subject to change without notice.

Printed in XXXXXX

Support service, call (800) 637-7661. This service is

to 8

, Pacific Time, Monday through Friday, and 7

CPD-56380