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CONVERGENCE SOLUTIONS

›

Meet needs for high-value performance today and economical scalability for the future with integrated, standards-based connectivity within a 3Com Voice Ready Network.

›

Solve the most vexing problems now faced by IT managers—security, quality of service and resilience—by delivering enterprise-class, real-time

communications solutions.

›

Optimize an organization's infrastructure with easy-to-deploy and -manage solutions that effectively support both voice and data traffic and a full complement of

business applications.

Convergence

Product

Order Number

3Com NBX

V3001 Analog

3CR10800A

4FXO/1FXS

3Com NBX V3001 BRI-ST

3CR10801A

4 BRI/1 FXS

3Com NBX V3001R

3C10602A

3Com VCX

Connect 100

3CRC100A

4FXO/4FXS

3Com VCX Connect 200

3CRC200A

Other components may be required to complete the solution and other variations of this item may be available.

Base V3001 Analog and V3001 BRI-ST systems support up to 250 devices and can be expanded to scale up to

1,500 devices with additional memory and separately ordered device licenses.

An individual VCX Connect 100 platform supports a maximum of up to 100 phone users, but with the use of a

global directory and centralized voice mail, up to 6 platforms can function as a single system.

PSTN connectivity is supported by the appropriate optional hardware components and system configuration.

Requires NBX 6.0 or higher.

Requires NBX to be running in SIP mode as well as the addition of an IP Messaging server.

3Com PSTN Trunk and Gateway Solutions

Product

Order Number

NBX

NBX Analog Line Card

3C10114C

NBX Analog Terminal Card - Worldwide Version

3C10117C

NBX T1/PRI Card

3C10116D

NBX BRI-ST Card

3C10164D-ST

NBX E1 Card

3C10165D

NBX Terminal Adapter (standalone unit)

3C10400B

VCX CONNECT 100

4-port FXO Add-on Module

3CRVG52001-07

4-port FXS Add-on Module

3CRVG52002-07

3C0VS71110-05

4-port BRI Add-on Module

3CRVG52003-07

Single Span T1/E1 Add-on Module

3CRVG71226-07

Two Span T1/E1 Add-on Module

3CRVG71227-07

VCX CONNECT 200 GATEWAYS

VCX V7111 2-Channel Analog (FXS) Standalone Gateway

3CRVG71115-07

3C0VS71110-05

VCX V7111 4-Channel Analog (FXS) Standalone Gateway

3CRVG71110-07

3C0VS71110-05

VCX V7111 8-Channel Analog (FXS) Standalone Gateway

3CRVG71111-07

3C0VS71110-05

VCX V7111 24-Channel Analog (FXS) Standalone Gateway

3CRVG71112-07

3C0VS71110-05

VCX V7111 4-Channel Analog (FXO) Standalone Gateway

3CRVG71113-07

VCX V7111 8-Channel Analog (FXO) Standalone Gateway

3CRVG71114-07

VCX V7111 2/2-Channel Analog (FXS/FXO) Standalone Gateway 3CRVG71116-07

3C0VS71110-05

VCX V7111 4/4-Channel Analog (FXS/FXO) Standalone Gateway 3CRVG71117-07

3C0VS71110-05

VCX V7122 VoIP Gateway, Single Span

3CRVG71220-07

VCX V7122 VoIP Gateway, Two Span

3CRVG71221-07

VCX V7122 VoIP Gateway, Four Span

3CRVG71222-07

VCX V7122 VoIP Gateway, Eight Span

3CRVG71223-07

VCX V7122 VoIP Gateway, Sixteen Span

3CRVG71224-07

3-Year Express Service provides three years of 24x7 technical support, next-business-day advanced hardware replacement and software upgrades. See www.3com.com/service for more details.

1500

100

576

Yes

1500

200

720

Yes

1500

192

576

720

Yes

600

144

240

288

360

Yes

1500

See Note 10

See Note 10 See Note 10 See Note 10

Yes

Requires additional system components.

3-Year Express Service provides three years of 24x7 technical support, next-business-day advanced hardware

replacement and software upgrades. See www.3com.com/service for more details.

An individual VCX Connect 200 platform supports up to 250 users but with the use of a globa directory and

centralized voice mail, up to 6 platforms can function as a single system.

10 See available VCX Connect Gateways.

11 Average.

12 Maximum per appliance. Dependent upon implementation. Calculation based on 1 minute of G.711 recording

with a 146.GB HD.

FUNCTIONALITY

SUPPORT

1 Year

3CS-3YREXP7N-09

1 Year

3CS-3YREXP7N-09

1/24

Yes

1 Year

3CS-3YREXP7N-12

4/8

1 Year

3CS-3YREXP7N-09X

1/30

Yes

1 Year

3CS-3YREXP7N-11

Yes

1 Year

3CS-3YREXP7N-01

Yes

1 Year

3CS-3YREXP7N-08

Yes

1 Year

3CS-3YREXP7N-08

4/8

Yes

1 Year

3CS-3YREXP7N-08

1/24

1/30

Yes

1 Year

3CS-3YREXP7N-11

2/48

2/60

Yes

1 Year

3CS-3YREXP7N-13

1 Year

3CS-3YREXP7N-08

1 Year

3CS-3YREXP7N-08

1 Year

3CS-3YREXP7N-08

1 Year

3CS-3YREXP7N-10

1 Year

3CS-3YREXP7N-08

1 Year

3CS-3YREXP7N-09

1 Year

3CS-3YREXP7N-08

1 Year

3CS-3YREXP7N-09

1/24

1/30

Yes

1 Year

3CS-3YREXP7N-14

2/48

2/60

Yes

1 Year

3CS-3YREXP7N-15

4/96

4/120

Yes

1 Year

3CS-3YREXP7N-16

8/192

8/240

Yes

1 Year

3CS-3YREXP7N-18

16/384 16/480

Yes

1 Year

3CS-3YREXP7N-19

FUNCTIONALITY

5,6

Yes

Optional

400 hours

Yes

Optional

5,6

Optional

5,6

400 hours

Yes

Optional

5,6

Optional

5,6

Yes

400 hours

Yes

Optional

450 hours

Yes

Optional

Yes

Optional

4,861 hours

Yes

Optional

Advanced Applications for Optimized Business

Operations, Collaboration and Customer Service

A variety of business-enhancing 3Com applications run seamlessly

with either the NBX or VCX Connect IP telephony solutions. The

3Com eXchange Call Center provides sophisticated call handling

and real-time reporting to reduce the number of dropped calls in

queue and average wait times. It applies business-specific

requirements to route callers to an agent and provides supervisors

with tools for fine-tuning staffing to align with call volume. For

more comprehensive multimedia functionality and connectivity,

the 3Com EPICCenter Contact Center provides sophisticated call

queuing and routing that includes blended inbound/outbound

campaigns. Calls can be routed based on agent skill sets.

Agent-customer web chats extend customer contact choices and

provide fully manageable, auditable communications sessions.

The 3Com IP Conferencing Module lets businesses leverage their

existing IP network for ad-hoc, meet-me, instant and scheduled

conference capabilities. Web-based conference controls facilitate

collaboration among business contacts, customers and co-workers.

3Com IP Phones

Product

3Com 3100 Phone

3Com 3101 Basic Phone

3Com 3101 Basic Phone with Speaker

3Com 3102 Business Phone

3Com 3102 Backlit Business Phone

3Com 3103 Manager Phone

3Com 3105 Attendant Console

3Com 3106 Cordless Phone

3Com 3107 Cordless Phone

3Com 3108 Wireless Phone

3-Year Express Service provides three years of 24x7 technical support, next-business-day advanced hardware replacement and software upgrades. See www.3com.com/service for more details.

SUPPORT

NBX Solutions — Affordable, Advanced Voice over IP

NBX IP telephony solutions, with their unprecedented level of sim-

plicity and commitment to standards-based networking protocols,

give small- to medium-sized businesses an exceptionally easy to

use and manage communications system. Intuitive, multi-language

web-based system administration streamlines initial system set-up

Yes

1 Year

3CS-3YREXP7N-10

so that users can enjoy 10 minutes to dial tone. Three platform

Yes

1 Year

3CS-3YREXP7N-10

options let organizations match their business needs and budget

Yes

1 Year

3CS-3YREXP7N-13

requirements. And to increase productivity, all NBX platforms

Yes

1 Year

3CS-3YREXP7N-14

deliver a full suite of high-value, embedded applications, including

Yes

1 Year

3CS-3YREXP7N-15

Automatic Call Distribution (ACD) and graphical Call Detail

Recording (CDR) — further extending the basic cost benefits of

IP-based communications. NBX solutions also offer voicemail/

email integration so that workers can access their voicemail

messages from their email inbox using any common media player.

VCX Connect Solutions—IP Telephony with

Integrated Unified Messaging

Organizations with up to 1500 phone users can now replace aging

PBX systems with an advanced, standards-based communications

system that integrates IP telephony and unified messaging

applications onto a single platform. With its use of Session Initiation

Protocol (SIP) for signaling, the VCX Connect platform lets businesses

cost-effectively deploy SIP-compatible devices and applications to

reduce cost of ownership and increase investment protection, while

improving communications and collaboration. Advanced Unified

Communications features such as Find Me/ Follow Me and Presence

give office, remote and mobile workers the flexibility to remain easily

connected with co-workers and customers. Additionally, when used

with a VCX Connect system, the 3Com Convergence Client — included

with each purchase of a 3Com Series IP phone for the VCX Connect —

enables advanced multimedia capabilities such as video conferencing,

desktop sharing, secure internal instant messaging and softphone

functionality. And to optimize business continuity, the VCX Connect

systems also support resiliency options that include redundant power

supplies* and redundant disks (RAID). VCX Connect platforms also

can be supplemented with a back-up server for full telephony and

application redundancy, and a secondary server can be located at a

different site for geographic redundancy.

*VCX Connect 100 only

FUNCTIONALITY

Order Number

3C10399B

Yes

3C10410

3C10401B

Yes

3C10411

Yes

3C0VS72101-05

3C10401SPKRB

Yes

3C10411

Yes

3C0VS72101-05

3C10402B

Yes

3C10412

Yes

3C0VS72100-05

18 (NBX); 9 [VCX Connect]

3C10402C

Yes

3C10412

Yes

3C0VS72100-05

18 (NBX); 9 [VCX Connect]

3C10403B

Yes

3C10412

Yes

3C0VS72100-05

12 (NBX); 9 [VCX Connect]

3C10405B

Yes

3C10412

Yes

50 (NBX); 100 [VCX Connect]

3C10406A

Yes

3C10411

3C10407A

Yes

3C10411

3C10408A

Yes

3C10411

3COM PRODUCT GUIDE

SUPPORT

1 (10/100)

1 Year

3CS-3YREXP7N-01

4 (NBX); 2 (VCX Connect)

2 (10/100)

1 Year

3CS-3YREXP7N-01

4 (NBX); 2 (VCX Connect)

2 (10/100)

1 Year

3CS-3YREXP7N-01

2 (10/100)

1 Year

3CS-3YREXP7N-01

2 (10/100)

1 Year

3CS-3YREXP7N-01

2 (10/100/1000) 1 Year

3CS-3YREXP7N-01

1 (10/100)

1 Year

3CS-3YREXP7N-01

1 (10/100)

1 Year

3CS-3YREXP7N-01

1 (10/100)

1 Year

3CS-3YREXP7N-01

1 Year

3CS-3YREXP7N-01