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Headsets

Procedure

Plug the headset into the headset jack on the back of the phone. Press the cable into the cable channel.

Connect a USB Headset

When you use USB headsets with your phone, keep in mind the following:

• You can use only one headset at a time. The most-recently connected headset is the active headset.

• If you are on an active call and unplug a USB headset, the audio path does not change automatically.

Your phone may have more than one USB port, depending upon your model. The Cisco IP Phone 8851 and

8851NR has one USB located on the side of the phone. The Cisco IP Phone 8861, 8865, and 8865NR have

two USB ports, located on the back and side of the phone.

You may have to remove the plastic cover to access the side USB ports.

Procedure

Plug the USB headset connector into the USB port on the phone.

Connect a Cisco Standard Base with the Y-Cable

You can connect the standard base to your phone with the included Y-cable. But note that the Y-cable has

two RJ-type connectors - one for the auxiliary or AUX port, and one for the headset port. You can distinguish

between the two connectors by their size, as the AUX port connector is slightly larger than the headset port

connector.

Caution

Failure to press the cable into the channel in the phone can damage the printed circuit board inside the phone.

The cable channel reduces the strain on the connector and the printed circuit board.

Procedure

Step 1

Plug the smaller connector into the headset jack that is located on the back of the phone. Press the cable into

the cable channel.

Step 2

Plug the larger cable into the AUX port located next to the headset port.

Press the Speakerphone button or pick up the handset to change the audio.

Connect a USB Headset

Headsets