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Telephone support services

To use the Epson
PrivateLine
Support service, call (800) 637-7661. This service
®
®
is available for the duration of your warranty period. You may also speak with
a support specialist by calling (562) 276-4394 (U.S.) or (905) 709-3839 (Canada).
Support hours are 6
to 8
, Pacific Time, Monday through Friday, and
AM
PM
7
to 4
, Pacific Time, Saturday. Days and hours of support are subject to
AM
PM
change without notice. Toll or long distance charges may apply.

Internet support

Visit epson.com/support (U.S.) or epson.ca/support (Canada) for solutions
to common problems. You can download utilities and documentation, get
FAQs and troubleshooting advice, or e-mail Epson.
Registration
Register today to get product updates and exclusive offers. You can use the CD
included with your projector or register online at epson.com/webreg.

Optional accessories

For a list of optional accessories, see the online User's Guide.
You can purchase screens or other accessories from an Epson authorized
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you
can purchase online at epsonstore.com (U.S. sales) or epson.ca (Canadian
sales).
Notices

Declaration of Conformity

According to 47CFR, Part 2 and 15, Class B Personal Computers and Peripherals; and/or
CPU Boards and Power Supplies used with Class B Personal Computers
We:
Located at:
Beach, CA 90806
Telephone:
Declare under sole responsibility that the product identified herein, complies with
47CFR Part 2 and 15 of the FCC rules as a Class B digital device. Each product marketed,
is identical to the representative unit tested and found to be compliant with the
standards. Records maintained continue to reflect the equipment being produced can
be expected to be within the variation accepted, due to quantity production and testing
on a statistical basis as required by 47CFR §2.909. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
Trade Name:
Type of Product:
Model:
Marketing Name:
Epson America, Inc. Limited Warranty
One-Year Projector Limited Warranty and 90-Day Lamp Limited Warranty
What Is Covered: Epson America, Inc. ("Epson") warrants to the original retail purchaser
of the Epson projector product enclosed with this limited warranty statement that the
product, if purchased new and operated in the United States, Canada, or Puerto Rico
will be free from defects in workmanship and materials for a period of one (1) year
from the date of original purchase. This limited warranty applies only to the projector
and not to the projector lamp, which carries a limited warranty period of ninety (90)
days from the date of original purchase. For warranty service, you must provide proof of
the date of original purchase.
What Epson Will Do To Correct Problems: If your product requires service during
the limited warranty period, please call Epson at the number on the bottom of this
statement and be prepared to provide the model, serial number, and date of original
purchase. Epson will, at its option, repair or replace the defective unit, without charge
for parts or labor. If Epson authorizes an exchange for the defective unit, Epson will
ship a replacement product to you, freight prepaid, so long as you use an address in
the United States, Canada, or Puerto Rico. You are responsible for securely packaging
the defective unit and returning it to Epson within five (5) working days of receipt of
the replacement. Epson requires a debit or a credit card number to secure the cost of
the replacement product in the event that you fail to return the defective one. If Epson
authorizes repair instead of exchange, Epson will direct you to send your product to
Epson or its authorized service center, where the product will be repaired and sent
back to you. You are responsible for packing the product and for all costs to and from
the Epson authorized service center. When warranty service involves the exchange of
the product or of a part, the item replaced becomes Epson property. The exchanged
product or part may be new or refurbished to the Epson standard of quality, and at
Epson's option, the replacement may be another model of like kind and quality. Epson's
liability for replacement of the covered product will not exceed the original retail
selling price of the covered product. Exchange or replacement products or parts assume
the remaining warranty period of the product covered by this limited warranty. If Epson
replaces the lamp as part of the warranty service, the replacement lamp carries the
limited 90-day warranty stated above.
What This Warranty Does Not Cover: This warranty covers only normal use in the United
Epson America, Inc.
3840 Kilroy Airport Way, MS: 3-13, Long
(562) 981-3840
Epson
Projector
H719A/H717A/H718A
VS240/VS340/VS345
States, Canada or Puerto Rico. Excessive continual use is not considered normal use. This
warranty does not cover consumables such as filters. This warranty is not transferable.
Epson is not responsible for warranty service should the Epson label or logo or the
rating label or serial number be removed. Epson is not responsible for warranty service
should the product fail to be properly maintained or fail to function properly as a result
of misuse, abuse, improper installation, neglect, improper shipping, damage caused
by disasters such as fire, flood, and lightning, improper electrical current, software
problems, the use of non-Epson lamps, add-in cards or cables, interaction with non-
EPSON products, or service other than by Epson or an Epson-Authorized Servicer.
Postage, insurance, or shipping costs incurred in presenting your Epson product for
carry-in warranty service are your responsibility. If a claimed defect cannot be identified
or reproduced in service, you will be held responsible for costs incurred.
DISCLAIMER OF WARRANTIES: THE WARRANTY AND REMEDY PROVIDED ABOVE
ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESSED OR IMPLIED WARRANTIES
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. UNLESS STATED
HEREIN, ANY STATEMENTS OR REPRESENTATION MADE BY ANY OTHER PERSON OR
FIRM ARE VOID.
Remedies: Your exclusive remedy and Epson's entire liability for a material breach of
this Agreement will be limited to a refund of the price paid for the Epson products
covered by this Agreement. Any action for breach of warranty must be brought within
3 months of the expiration date of the warranty. Epson is not liable for performance
delays or for nonperformance due to causes beyond its reasonable control. Except as
provided in this written warranty, neither Epson nor its affiliates shall be liable for any
loss, inconvenience, or damage, including direct, special, incidental or consequential
damages, including lost profits, cost of substitute equipment, downtime, claims of third
parties, including customers, or injury to property, resulting from the use or inability to
use the Epson products, whether resulting from a breach of warranty or any other legal
theory. Some jurisdictions do not allow limits on warranties or remedies for breach in
certain transactions. In such jurisdictions, the limits in this paragraph and the preceding
paragraph may not apply.
In Canada, warranties include both warranties and conditions.
Arbitration, Governing Laws: Any disputes arising out of this Agreement will be settled
by arbitration, before a single arbitrator in Los Angeles, California, in accordance
with the commercial Arbitration Rules of the American Arbitration Association, and
judgment upon the award rendered by the arbitrator may be entered in any court
having jurisdiction thereof. This Agreement shall be construed in accordance with the
laws of the State of California, except this arbitration clause which shall be construed in
accordance with the Federal Arbitration Act.
To find the Epson Authorized Reseller nearest you, please visit our website at:
epson.com.
To find the Epson Customer Care Center nearest you, please visit
epson.com/support.
To contact the Epson Connection
, please call (800) 637-7661 or
SM
(562) 276-4394 in the U.S. and (905) 709-3839 in Canada or write to
Epson America, Inc., P.O. Box 93012, Long Beach, CA 90809-3012.