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TROUBLESHOOTING
This section provides solutions to problems you may encounter during installation or normal use. This includes:
• Problems with Sound
• Problems with Simultaneous Playback/Recording
Problems with Sound
■ No sound from headphones.
Check the following:
• The headphones are connected to the Headphone jack
• In the Speakers tab of Audio Control Panel, the Headphones option is selected in the Speaker Configuration box.
OR In the speakers and headphone selection of Entertainment Console, the Headphones option is selected.
■ No audio output when playing digital files such as .WAV, MIDI files or AVI clips.
Check the following:
• The speakers' volume control knob, if any, is set at mid-range. Adjust the volume mixer settings in Entertainment
Console, if necessary.
• The powered speakers or external amplifier are connected to the Line Out jacks.
• The speakers and headphone selection in Entertainment Console corresponds to your speaker or headphone
configuration.
■ No audio can be heard from the Line In or Mic In jack source when doing recording.
Do the following:
• In the Mixer selection of Entertainment Console, unmute the Line In/Mic In input.
Problems with Simultaneous Playback/Recording
An error message appears when recording and playing back simultaneously. This may occur due to data transfer
limitations if your computer is using a USB 1.1 connection. It may not be possible to playback or simultaneously
record and play back, content at the highest bit rate and/or frequency supported (24-bit, 96 kHz). Select lower bit
depth and sampling rates for reduced CPU consumption and lower USB bandwidth requirements. Select lower
settings if you encounter performance problems or if you run out of USB bandwidth. Lower sampling and bit depth
rates, however, usually result in lower audio quality.
This should not be a problem if you are using a USB 2.0 connection.
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