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Phone Administration Tips

Note

Messages Button

Note

Cisco CallManager System Guide

40-44

The list in the Find and List Phones window does not include analog

phones and fax machines that are connected to gateways (such as a

Cisco VG200). This list shows only phones that are configured in

Cisco CallManager Administration.

By performing the following actions, you can configure a voice-messaging access

number for the messages button on Cisco IP Phone models 7970, 7960, and 7940,

so users can access the voice-messaging system by simply pressing the messages

button:

Configure the voice-mail pilot number by choosing Feature > Voice Mail >

Voice Mail Pilot.

Configure the voice-mail profile by choosing Feature > Voice Mail >

Voice Mail Profile.

Choose the appropriate profile from the Voice Mail Profile field on the

Directory Number Configuration window. By default, this field uses the

default voice-mail profile that uses the default voice-mail pilot number

configuration.

Typically, you can edit the default voice-mail pilot and default voice-mail profiles

to configure voice-messaging service for your site.

For more information on configuring a voice-messaging service, see

Connectivity to Cisco CallManager, page

For the Cisco IP Phone models 12 SP+ and 30 VIP, you can use phone button

templates to configure a button with the message-waiting feature for access to a

voice-messaging service.

Chapter 40

26-1.

Cisco IP Phones

Voice Mail

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