1
Your Phone
1
Incoming call or voicemail indicator
2
Feature and line buttons
3
Softkeys
4
Navigation
5
Hold, Transfer, and Conference
6
Speakerphone, Headset, and Mute
7
Voicemail, Applications, and Directory
8
Volume
Feature and Session Buttons
Use feature buttons (left side) to view calls on a line or
access features such as Speed Dial. Use line buttons (right
side) to perform tasks such as resuming a held call. If you
use a locale that reads right to left, the feature and session
button locations are swapped.
Buttons illuminate to indicate status:
Green, steady: Active call
x
Green, flashing: Held call
x
Amber, steady: Private line in use
x
Amber, flashing: Incoming call
x
Red, steady: Remote line in use
x
Red, flashing: Remote line on hold
x
Copyright © 2018 Cisco Systems, Inc. All rights reserved.
Cisco Business Edition 4000 End User Guide
for Cisco IP Phone 7800 Series
8
7
Tasks on Phone and Selfcare Portal
x For information on tasks performed on the phone, see
"Tasks on Phone
Device" on page 2
x For information on tasks performed on the Selfcare
Portal, see
"Tasks on Selfcare
Information Required from your Network
Administrator:
x Lead digit to dial an outside line ________
x Lead digit for Intercom Calls ________
x Lead digit for transferring a call to voicemail of
another extension ________
Softkeys available in various states
Softkey
2
Answer
Conf
3
Decline
4
Details
5
DND
End Call
Fwd All
HLog
Hold
Mobility
New
Call
Pickup
Portal" on page 5
Recents
Redial
Resume
Transfer
Description
Available States
Answer incoming call.
Ringing
Join a conference call.
Connected
Transfer the call to
Hold,
voicemail.
Connected
View additional
Ringing,
information of the call.
Connected, Hold
Put your phone on do not
Idle, Ringing
disturb mode.
End an existing call.
Connected
Set up or cancel call
Idle
forwarding.
Log out or log in to hunt
Ringing,
group.
Connected
Put a call on hold.
Connected
Enable or disable pushing
Idle, Connected
calls to Single Number
Reach (SNR) number.
Make a new call.
Hold, Idle,
Remote-in-use
Answer a call that is
Idle
ringing on another phone
in your group.
View the list of calls
Idle, Connected,
received, missed, or
Hold
placed from the phone.
Redial the most recently
Idle, Hold
dialed number.
Connected,
Resume a held call.
Hold
Transfer the current call to
Connected
another phone.
April 2018
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