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Cisco TelePresence System Profile Series, Codec C Series, Quick Set C20, MX200

Contents

Getting started

Receiving another incoming call

This is an optional feature that may, or may not, be present on your system. If in doubt, ask your System Administrator.

Assume that you are in a call. This call can

be a point-to-point call or a multisite call.

Furthermore assume that another person

calls you.

Features when putting someone on hold

This is an optional feature that may, or may not, be present on your system. If in doubt, ask your System Administrator.

If you have put one on

hold, tap that one to

resume.

D14582.07

User guide Profile Series, Codec C Series, Quick Set C20, MX200, July 2011.

Placing calls

Using directories

In-call features

Settings

You may now:

•

Tap

to include the incoming call in the

conference.

•

Tap

Decline

to carry on as you did.

•

Tap

Accept & Hold Current

while at the same time put the current call on

hold.

•

Tap

Accept & End Current

while at the same time end the current call.

•

Tap

Ignore

to carry on as you did, without

sending decline signal to the other end.

Even an entire group can be put on hold, so the

above options apply equally well to point-to-point

calls as to multisite calls.

You may now:

•

Tap

Swap

to put the other on hold instead.

•

Tap

Join

to include the one on hold in the

current call.

•

Tap

Transfer

somebody else.

If you are in a point-to-point call only, you may

still put the other party on hold and transfer the

other party to someone else.

See

"Transferring an ongoing call" on page

23 for more.

User guide

to accept the call,

to connect the one on hold to