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Everything
you need
to get up
to speed
Your start-up kit
includes:
Wi-Fi home
gateway
Ethernet cable
power adapter
primus.ca
Cisco DPC3848V Wi-Fi Home Gateway
Quick Install Guide
Please read first
Thank you for selecting Primus for your Internet service.
Enclosed you will find your Internet Wi-Fi home gateway
and everything you need to start surfing the Internet.
TECHNICIAN INSTALLATION
A field technician visit may be required for your service installation. If a technician visit
is required you will receive a phone call from Primus confirming your appointment
time and any additional details.
If a technician visit is not required or you are setting up a replacement gateway, please
follow the instructions below and you'll be up and running in minutes.
1
CONNECT COAXIAL CABLE
Connect the coaxial cable (that was installed by the field technician) to the cable
connector on the gateway.
2
CONNECT POWER TO WI-FI HOME GATEWAY
Plug the power adapter into the power connector of the gateway.
Plug the other end of the power adapter into a power outlet.
Primus recommends using a surge protector for best performance.
The LED "Power" light on the front of the gateway will be solid green.
The network registration process will begin and can take up to 30 minutes.
DO NOT unplug the gateway during this time.
The gateway is ready after the LED "Online" light on the front of your
gateway is solid green.
3
CONNECT DEVICE TO WI-FI HOME GATEWAY
You can connect via Wi-Fi. See reverse for details.
Alternatively, you can connect your computer directly into the gateway with an
Ethernet cable.
Connect one end of the Ethernet cable to the Ethernet port (LAN 1) on the gateway.
Connect the other end of the Ethernet cable to the Ethernet port on your computer.
You may connect up to 3 additional computers to the Ethernet ports located on
your gateway.
If the "Online" LED fails to turn on, do a factory reset by using a paper clip to push
the reset button on the back of the gateway and hold for 10 seconds. Then complete
the steps above once more. If the Internet LED still is not solid green, please contact
Technical Support for further assistance at 1-800-506-5552.
For more information on configuring DHCP please consult your computer networking
parameters or your router manual.
Wired Set-up
Cable Outlet
Wi-Fi Home Gateway
ETHERNET
more >
Computer
POWER
Wi-Fi Set-up
Cable Outlet
Computer
Wi-Fi Home Gateway
COAXIAL CABLE
CONNECTION