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IG21, IG21R and IG31R Hardware Installation Guide
Before You Begin
Conventions
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!, #
Note: Means reader take note. Notes contain helpful suggestions or references to material not covered in the manual.
CAUTION: Means reader be careful. In this situation, you might perform an action that could result in equipment damage or loss of data.
WARNING: IMPORTANT SAFETY INSTRUCTIONS
Means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards
involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number
provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device.
CAUTION: Cable distribution system should be grounded (earthed) in accordance with ANSI/NFPA 70, the National Electrical Code
(NEC), article 800, Grounding of Outer Conductive Shield of a Coaxial Cable.
Warning: Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement 1030
SAVE THESE INSTRUCTIONS
Regulatory: Provided for additional information and to comply with regulatory and customer requirements.
Before You Begin
Because the IG21, IG21R and IG31R are radio devices, they are susceptible to common causes of interference that can reduce throughput
and range. Follow these basic guidelines to ensure the best possible performance:
Review the FCC guidelines for installing and operating outdoor wireless LAN devices at:
https://www.cisco.com/c/en/us/products/collateral/routers/3200-series-rugged-integrated-services-routers-isr/data_sheet_c78-647116
.html
Perform a site survey before beginning the installation.
Install the IG21, IG21R, and IG31R in an area where structures, trees, or hills do not obstruct radio signals to and from the devices.
IG21, IG21R and IG31R Part Numbers
The IG21 is a gateway that connects Smart Devices and Sensors to a Customer Network or Cloud applications.
Table 1
IG21, IG21R and IG31R IoT Gateways
IoT Gateway Interface
Carrier
LTE
Verizon
IG21-VZ-K9
North America
IG21-NA-K9
Europe
IG21-EU-K9
Indication
Nonprinting characters such as passwords are in angle brackets.
Default responses to system prompts are in square brackets.
An exclamation point (!) or a pound sign (#) at the beginning of a line of code indicates a comment line.
LTE + WiFi
IG21-VZ-B-K9
IG21-NA-B-K9
IG21-EU-E-K9
Rugged IoT Gateway
LTE
IG21R-VZ-K9
IG21R-NA-K9
IG21R-EU-K9
3
LTE+WiFi+CAN-bus + Ignition
IG31R-VZ-B-K9
IG31R-NA-B-K9
IG31R-EU-E-K9