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The text or image on the back of my original appears in my scanned image. What should I
do?
If your original is printed on thin paper, images on the back may be visible to the scanner and
appear in your scanned image. Try the following if this occurs:
o
Try scanning the original with a piece of black paper placed on the back of it.
o
Also check the scanning software settings such as image type and image adjustment.
o
Try using Text Enhancement function. See Scanning in Home Mode or Scanning in Office
Mode for instructions.
Straight lines in my original come out crooked in the scanned image. What should I do?
Make sure the document lies perfectly straight on the document table.
My scanned image is distorted. What should I do?
Try the suggestions below:
o
Make sure the document or photo lies flat on the document table. Also make sure your
document or photo is not wrinkled or warped.
o
Make sure you do not move the document or photo, or your scanner while scanning.
o
Make sure the scanner is placed on a flat, stable surface.
o
Select the Unsharp Mask check box in the Office Mode or Professional Mode window.
See Adjusting the Color and Other Image Settings for instructions.
o
Adjust the Auto Exposure setting in the Professional Mode window. See Adjusting the
Color and Other Image Settings for instructions.
o
Click Configuration, select the Color tab, and select Color Control and Continuous auto
exposure. See Epson Scan Help for details.
o
Click Configuration, select the Color tab, and click Recommended Value to return the
Auto Exposure setting to the default. See Epson Scan Help for details.
o
Increase the Resolution setting. See Selecting the Scan Resolution for instructions.
The colors are patchy or distorted at the edges of my scanned image. What should I do?
If your document is very thick or curled at the edges, cover the edges with paper to block
external light as you scan.
The product is not converting characters to editable text. What should I do?
Try the following:
o
Make sure the document lies straight on the document table.
o
In Office Mode or Home Mode, select the Text Enhancement check box.
o
Adjust the Threshold setting.
Office Mode or Home Mode: Select Black&White as the Image Type setting.
Then try adjusting the Threshold setting. See Converting Scanned Documents
Into Editable Text for instructions.
Professional Mode: Click the
Type and make appropriate Image Option setting. Then try adjusting the
+
(Windows) or (Mac OS X) button next to Image