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Error Indicators

You can identify many common printer problems using the lights on the control panel. If your printer

stops working and one or more control panel lights are on or flashing or the printer beeps, use the

following table to diagnose and fix the problem.

State of

Beep

panel lights

pattern

n Paper Out

•••

n Pause

f Paper Out

•••

n Pause

•••

o Paper Out

•••

n Pause

•••

f Paper Out

• • • • •

f Pause

ff Tear Off/

Special Paper

f f f Font

f f f Pitch

o Paper Out

–

f Pause

n = on, o = off, f = flashing

••• = short series of beeps (three beeps), ••••• = long series of beeps (five beeps)

Note:

The printer beeps once if you press a control panel button when the corresponding function is not available.

Problem

Solution

No paper is loaded in the selected paper source.

Load paper in the selected paper source; the Paper Out and Pause lights go off and the

printer resumes printing.

Paper is not loaded correctly.

Remove and reload your paper correctly, then press the Pause button.

See "Continuous Paper," "Single Sheets with the Paper Guide" or "Special Papers" for

paper-loading instructions.

Paper is jammed in the printer.

To clear the paper jam, see "Clearing a Paper Jam" in the Reference Guide.

Paper is not fully ejected.

Press the Load/Eject button to eject the sheet.

The paper source is not selected correctly on the control panel.

Select the proper paper source Then press the Pause button.

The printer cover is open.

Close the printer cover and press the Pause button.

An unknown printer error has occurred.

Turn off the printer and leave it off for several minutes; then turn it on again.

If the error recurs, contact your dealer.

The print head is overheated.

Wait for a few minutes; the printer resumes printing automatically once the print head

cools.

EPSON DLQ-3500 Quick Guide

Error Indicators (1/1)