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Troubleshooting
Troubleshooting
Force a reboot
In the unlikely event that your tablet becomes
unresponsive, try a forced reboot: Press and hold both
Power/Sleep
and the volume up key for three seconds.
Reset your tablet
If you forget your unlock pattern or password, your tablet
should prompt you to reset it after five tries. If it doesn't,
you can do a factory data reset to restore your tablet to its
factory settings:
Warning:
This deletes all of your data on the tablet. This
includes pictures, videos, documents, and other files that
you have not backed up online or on a PC.
1
Turn on your tablet and, when the Motorola logo
appears, press and hold the volume down key. Keep
holding the volume down key until Android recovery text
appears in top left corner.
2
Press the volume up key to put device in Android
recovery mode.
3
When the Android recovery screen appears, press and
hold Power/Sleep
. While holding Power/Sleep
press and release the volume up key.
4
Your tablet should show a wipe data/factory reset
option. Press Power/Sleep
to select the reset option.
Yes
5
Use the volume keys to select
Power/Sleep
to confirm the reset.
6
After your tablet resets, press Power/Sleep
reboot system now
.
Service & repairs
If you have questions or need assistance, go to
http://www.motorola.com/support, where you can select
from a number of customer care options. You can also
contact the Motorola Customer Support Center at
1-800-734-5870 (United States), 1-888-390-6456 (TTY/TDD
United States for hearing impaired), or 1-800-461-4575
(Canada).
,
, then press
to select
LIFE.
POWERED.