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Troubleshooting

LED Connection Error Behavior and other conditions from APX VA User View

point:

Note: Ensure vehicle ignition is on, Surveillance Mode disabled, and Engage

Button fully depressed to facilitate troubleshooting.

Condition

The LED lights solid

purple when the

radio is turned on,

and displays

charging status

when the radio is

turned off. The radio

will not detect the

APX VA.

The LED lights solid

purple when the

radio is turned on,

and displays

charging status

when the radio is

turned off. The radio

will not detect the

APX VA.

Description

Neither a hand mic, nor

a Visor Mic is

connected prior to

turning the radio on.

There is an

unsupported IMPRES

accessory connected

to the Microphone

connector on the APX

VA prior to turning the

radio on.

Remedy

Note: Microphone accessory should be

installed by the installer.

If the user removed any accessories, then the

error can be cleared with the following steps:

1. Turn off the radio.

2. Attach at least one accessory.

3. Turn the radio on.

4. The LED will show charging status after the

radio is turned off and continue to do so after

the radio is turned on.

If the error persists, please contact the installer.

Note: Microphone accessory should be

installed by the installer. The installer will

ensure that the correct accessory is installed.

If the user attached an unsupported accessory,

the error can be cleared with the following

steps:

1. Turn off the radio.

2. Remove the unsupported accessory.

3. Turn the radio on.

4. If there is at least one attached accessory,

the LED will switch to showing charging

status when the radio is turned off and

continue to do so after the radio is turned on.

If there is no attached accessory, this is

covered by the case in which no mic is

attached.

If the error persists, please contact the installer.