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Noise interference on your device

•

To avoid background noise or echoes, ensure there is enough distance

between your device and the Wi-Fi® camera (baby unit).

•

Use of other 2.4 GHz products, such as wireless networks (Wi-Fi® routers),

Bluetooth™ systems, or microwave ovens, may cause interference with this

product. Keep the parent and baby (camera) units at least 5 feet away from

these types of products, or switch them off if they appear to be causing

interference.

Lost connection

•

Check your Wi-Fi® settings and reconnect your Wi-Fi® if necessary. Ensure

the Wi-Fi® camera (baby unit) is switched on. Wait for a few minutes for the

Wi-Fi® camera (baby unit) to connect with the Wi-Fi® system.

Forgot the password

If you do not remember your password, tap Forgot Password and submit

•

your email address. A new password will be sent to your e-mail address

immediately.

Help