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9. Help

Charging

The

icon is not scrolling when the handset is placed on the base

• Bad battery contact – move the handset slightly

• Dirty contact – Clean the battery contact with a cloth moistened with alcohol

• Battery is full – no need to charge

Calls

No dialling tone

• No power – check the connections. Reset the phone: unplug and plug back in the mains

• Batteries are empty – charge the batteries for at least 24 hours

• You are too far from the base – move closer to the base

• Wrong line cable – use the line cable provided

• Line adaptor (when needed) is not connected to the line cord – connect the line adaptor (when

needed) to the line cord

Poor audio quality

The base is too close to electrical appliances, reinforced concrete walls or metal doorframes –

move the base at least one metre away from any electrical appliances

The

icon is blinking

• Handset is not registered to the base – register the handset to the base

• You are too far from the base – move closer to the base

No ring tone

• The ring tone is deactivated.

• Increase the volume.

Caller Line Identification (CLI) service does not work

Check your subscription with your network operator

Phonebook

A phonebook entry cannot be stored

The phonebook is full. Delete an entry to free memory

Display

No display

• Try recharging or replacing the batteries.

• Try disconnecting and connecting the base power supply.

• If LED is not lit up, then try disconnecting and connecting the base power supply.

Registration

Unable to register another handset

• Maximum number of 5 handsets has been reached.

• The display shows SEARCHING. You must unregister a handset in order to register a new one.

Interference

Noise interference on your radio or television

Your base or charger may be too close. Move it as far away as possible.

Help