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English

Troubleshooting

My headset will not enter pairing mode

Make sure that any devices previously paired with the headset are turned

off. If the indicator light is not steadily lit in blue, turn off both the other

device and headset, wait 10 seconds, then turn headset back on. Wait for

the indicator light to become steadily lit in blue, indicating the headset is

now in pairing mode.

My phone doesn't ﬁ nd my headset

Make sure the indicator light on your headset is on (lit in blue) and steady

when your phone is searching for devices.

My headset worked before but now it's not working

Make sure your phone is on and the Bluetooth feature is turned on in

your phone. If the Bluetooth feature was turned off or was turned on only

temporarily, you may need to restart the Bluetooth feature and pair your

phone and headset again.

If you have any additional questions, please call your hotline number

(0870-9010-555) or visit us at www.hellomoto.com.