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Ethernet to computer

USB to computer

TV cable

to cable outlet

Power cord to

electrical outlet

Introduction Before You Begin

You must call your service provider to activate

your service. You need to provide the media

access control (MAC) address. This address

is found on the bar code label marked

HFC MAC ID on the rear panel.

The address format is 00:20:40:xx:xx:xx.

Precautions

•

Do not block the ventilation holes on the sides

of the modem to prevent it from overheating.

•

Do not open the SB4100 cable modem. Refer

all service to your local service provider.

•

Wipe the modem with a clean, dry cloth.

Never use cleaning fluid or similar chemicals.

Do not spray cleaners directly on the unit

or use forced air to remove dust.

Installation

Operation Basic Configuration Troubleshooting