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The Problem

Cannot receive or send data

Cannot view User Guide

CD Video

Introduction Before You Begin Installation Operation Basic Configuration

Possible Solution

•

Check that your TV is working if you have cable and you have a clear TV picture.

If you are not receiving your regular TV channels, your data service will not function.

•

Check the coaxial cable at the modem and wall outlet, and hand-tighten if necessary.

•

Check the IP address (follow the steps in Verifying Your IP Address); call your

service provider if you need an IP address.

•

Check the USB or Ethernet cable at the modem and your computer.

•

Press the Standby button to reconnect Internet Service.

•

Check that Acrobat Reader 4.0 is installed and selected.

Troubleshooting