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and trims and the limited 1 year warranty period for fireplace surrounds (mantels) and

trims also applies to any implied warranties that may exist under applicable law. Some

jurisdictions do not allow limitations on how long an implied warranty lasts, so the above

limitation may not apply to the purchaser.

What this limited warranty does not cover

This limited warranty does not apply to products that have been repaired (except by

Dimplex or its authorized service representatives) or otherwise altered. This limited

warranty does further not apply to defects resulting from misuse, abuse, accident,

neglect, incorrect installation, improper maintenance or handling, or operation with an

incorrect power source.

What you must do to get service under this limited warranty

Defects must be brought to the attention of Dimplex Technical Service by contacting

Dimplex at 1-888-DIMPLEX (1-888-346-7539), or 1367 Industrial Road, Cambridge

Ontario, Canada N1R 7G8. Please have proof of purchase, catalogue/model and serial

numbers available when calling. Limited warranty service requires a proof of purchase

of the product.

What Dimplex will do in the event of a defect

In the event a product or part covered by this limited warranty is proven to be defective in

material or workmanship during (i) the 2 year limited warranty period for products other

than fireplace surrounds (mantels) and trims, and (ii) the 1 year limited warranty period

for surrounds (mantels) and trims, you have the following rights:

•

Dimplex will in its sole discretion either repair or replace such defective product

or part without charge. If Dimplex is unable to repair or replace such product or

part, or if repair or replacement is not commercially practicable or cannot be timely

made, Dimplex may, in lieu of repair or replacement, choose to refund the

purchase price for such product or part.

•

Limited warranty service will be performed solely by dealers or service agents of

Dimplex authorized to provide limited warranty services.

•

For products other than surrounds (mantels) and trims

warranty entitles the purchaser to on-site or in-home warranty services.

Accordingly, Dimplex will be responsible for all labour and transportation

associated with repairing or replacing the product or part except as follows: (i)

charges which may be levied for travel costs incurred to travel to the purchaser's

site where the product is located if the purchaser's site is beyond 30 miles (48

km) from the closest service depot of Dimplex's dealer or service agent; and (ii)

the purchaser is solely responsible for providing clear access to all serviceable

parts of the product.

•

For surrounds (mantels) and trims

the purchaser to on-site or in-house warranty services. The purchaser is

responsible for removal and transportation of the surrounds (mantels) and trims

(and any repaired or replacement product or part) to and from the authorized

dealer's or service agent's place of business. On-site or in-home services for

surrounds (mantels) and trims may be performed at the purchaser's specific

request and expense at Dimplex's then-current rates for such services. Dimplex

, this 1 year limited warranty does not entitle

, this 2 year limited