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Troubleshooting

The power LED is off.

• Press the monitor power button again.

• Check if the monitor power cable is properly connected.

No image.

• Check if the computer graphics card is properly installed.

• Check if the computer and monitor are connected to electrical outlets and are

turned on.

• Check if the monitor signal cable is properly connected.

• The computer may be in Standby mode. Press any key to activate the monitor.

The screen image is not properly sized or centered.

• Refer to Preset Display Modes to set the computer to a setting suitable for the

monitor to display.

No Plug & Play.

• Check if the monitor power cable is properly connected.

• Check if the monitor signal cable is properly connected.

• Check if the computer and graphics card are Plug & Play compatible.

The icons, font or screen are fuzzy, blurry or have color problems.

• Avoid using any video extension cables.

• Adjust brightness and contrast.

• Adjust RGB color or tune color temperature.

• Check if the monitor signal cable is properly connected.

• Check for bent pins on the signal cable connector.

The monitor starts flickering or shows waves.

• Change the refresh rate to match the capabilities of your monitor.

• Update your graphics card drivers.

• Keep the monitor away from electrical devices that may cause electromagnetic

interference (EMI).

Troubleshooting