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Onramp gateway

When an error has occurred in the onramp gateway function, check the setting by referring to

the list below.

No.

Are servers for sending an

InternetFax/Email set cor-

rectly?

Is the IP address of this

equipment correctly set?

Can you utilize the TopAc-

cess?

Is the setting for SMTP

transmission of an Internet-

Fax/Email enabled?

Are settings for sending an

InternetFax/Email enabled?

Is a setting for the Fax func-

tions enabled?

Is a setting for the onramp

gateway functions enabled?

Can you send a Fax docu-

ment received from a G3

facsimile as an InternetFax/

Email?

Check Item

Yes

Next Step

End

Countermeasure

Refer to an appropriate manual

and set the DNS server and

SMTP server correctly.

P.24 "Setting up DNS Server

and Mail Server" (Ref.)

Refer to the Setup Guide for

Printing Functions and set the

TCP/IP correctly.

Refer to the Setup Guide for

Printing Functions and set the

HTTP correctly.

Refer to the Setup Guide for

Scanning Functions and set the

SMTP client correctly.

Refer to the Setup Guide for

Scanning Functions and per-

form a correct InternetFax setting.

Refer to the Setup Guide for

Printing Functions or the Oper-

ator's Manual for Facsimile

Function and perform a correct

Fax setting.

Refer to the Setup Guide for

Scanning Functions or the Oper-

ator's Manual for Facsimile

Function and set the mailboxes

and the Email address of the des-

tination correctly.

An error code is printed in the

Transmission/Reception Journal.

Refer to the following page:

P.35 "Error code list"

Network Setting Checklists